Instrument Services & Supplies
End-to-end instrument programs that reduce downtime, extend equipment life and optimize total cost of ownership — from sourcing and procurement to preventative maintenance, calibration and consumables management.
Vendor‑Neutral Procurement
Strategic sourcing and contract negotiation to balance performance, warranty coverage and total cost.
Preventative Maintenance & Calibration
Scheduled maintenance, traceable calibration and documentation to ensure consistent results and compliance.
Consumables & Parts Management
Automated replenishment, consignment programs and inventory optimization to avoid stockouts and waste.
Field Service & Rapid Repair
Certified field engineers, prioritized SLAs and documented repair workflows to maximize uptime.
Our Instrument Services & Supply Capabilities
Lifecycle Procurement & Onboarding
Needs assessment, TCO modeling, site readiness and managed onboarding to get instruments into production correctly.
Scheduled Preventative Maintenance
Instrument‑specific checklists, performance validation and SLA reporting to reduce unplanned outages.
Calibration & Compliance
Traceable standards, documentation and support for accreditation and regulatory requirements.
Consumables Programs
Automated reordering, consignment and usage analytics to optimize stock and budget.
Field Service & Repairs
Rapid dispatch, spare‑parts logistics and remote troubleshooting to minimize MTTR.
Asset & Parts Analytics
Dashboards and KPIs for uptime, MTTR, parts‑on‑hand and lifecycle costs across multi‑site networks.
Why hospitals and labs trust SamITHealth
We combine procurement expertise, certified field service and data-driven operations to keep critical instruments performing at scale. Our approach focuses on predictable SLAs, cost transparency and measurable outcomes such as increased uptime and lower total cost of ownership.
For multi‑site networks we implement centralized procurement, deployment playbooks, and analytics to spot failure trends before they become interruptions to patient care.
Client results
After implementing SamITHealth's maintenance program our lab saw instrument uptime improve and test turnaround times shrink.
Consignment stocking and automated reorder reduced reagent stockouts during peak testing periods.